Rebuilding Process For The Digital Age

Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital.

Our Main Mission: 

Designing Better Digital Experience for Customers & Employees 


Process Design

Discover, Analyze and Redesign


Process Automation

Go Digital with RPA Powered Digistaff


Integration & API

Integrate, Transform and Embed 


Monitor / Control

Measure, Understand and Take Action

Our End-To-End Approach

Business Experience Design

Business Design is a process-driven, model-driven approach to build an enterprise-wide understanding of an organization within its particular market and environment, ambidextrously - holding both ‘customer’ and the 'business’ values in tension.

Business Process Automation

Improve operational efficiency to drive down costs and reduce end-to-end process cycle time. The smart automation of business processes provides opportunities for redesigning processes to cater for increasing stakeholder expectations and service.

Business Integration & API

Build cost-effective, flexible, robust, and modern integrations between independent applications and systems that enable a single coherent view of data across the organization.

Business Monitoring / Controlling

The Monitoring and Controlling oversees all the process and metrics necessary to ensure that the approved and authorized Business is within scope, on time, and on a budget so that the business operations and strategy proceeds with minimal risk and complying regulations.

Outcomes We Deliver

Improved Resilient Business

Create revenue resilience, reduce your costs, increase your efficiency and compliance, eliminate problems, and embrace your customers.

Better Business Efficiency

Intelligently architected process automation using RPA, IPA or Hyperautomation to kickstart or scale up your automation effort.

Connected, Scalable Enterprise

A blueprint from the enterprise, solution, and design perspective that guides the right design, governance and delivery structures to enable cost-effective integration implementation and better API / ESB connectivity platforms.

Scaled To Fit Platform

Digital platforms and agile, scalable applications that enable breakthrough customer experiences - leveraging the latest in innovative technologies.

Just Share Your Goal, We Design The Experience

Digital transformation on the customer experience level is not just a matter of the front-end and customer-facing functions, let alone touchpoints. It’s a matter of the whole organization and requires involving the back-end as well.

Contact Us >

Digital Customer Experience

We can design a strategy for DCX which is the sum total of all the online interactions a customer has with your brand. It may start with your company website but could also include mobile apps, chat bots, social media, and any other channels where the touchpoint is virtual.

Digital Employee Experience

We can increase the quality of users' interactions with the workplace technology they need to do their jobs and looks at how system performance and usage impact productivity with Digital Employee Experience (DEX).

Integrated Digital Experience

We design architecture and digital strategy to develop the integration of digital technology across areas of businesses We help company to have greater focus on emerging technologies such as cloud computing, big data analytics, and machine learning.

Forming a value - driven organization.

Organizations can maximize and accelerate the impact of their digital transformation strategy by driving user adoption of digital assets.

We can design experience with  QBitra HYPE, BOT, RPA and RUN compenents within the Qbitra platform for the Employee or external customer side processes. 

Learn more


Some Experiences We Design:

Meet Our Digital Asistant SUSAN for Customer Services

The entire idea of running a business revolves around caring for the customer. By integrating RPA applications in customer service, enterprises can automate several routine tasks that are time-consuming and labor-intensive

Learn More

MEET our Digital Asistant TERESA for Human Resources

Human Resource processes as we know, operate on high volume data and repetitive standards. It also frees the staff from ordinarily processing activities and helps them to focus on important tasks such as building employee's relations and resolving personnel issues.

Learn More

MEET our Digital Asistant MIKE for  IT Services

Our Solution can handle a wide range of IT operations automatically and accelerate IT processes with fewer errors. IT process automation tools work as an action-reaction system. For that, IT departments need to plan predefined events that will trigger ITPA tools while setting them up.

Learn More

We can help!

Get in touch with Processera. One of our amazing team members will reach out to you to talk through your challenges and needs.

Contact Us

Our Partners

We provide our customers with value-added services supported by world class people, tools and tested methods.

Our affiliated partners share this commitment and provide specialist support that enables us to deliver successful projects.



Some of Our Customers

What is ProcessEra?

ProcessEra s delivery approach offers a connected view of the enterprise to drive the relationships between your strategy, processes, and systems. Please check our solutions regarding each process improvement step.

Learn more


Our Story

We're a growing team of professionals who are passionate about solving problems and creating valuable outcomes in the organisations that we serve.

Processera Team Members
Satisfied Customers
Project Delivered
Individual Accreditations
Years In Operation
Coffees Consumed This Year
Google Meets & Zoom Calls
Languages Spoken

Read the ProcessEra Blogs

Get the latest insights into processes.

Let's discuss the details of your projects with our solution architects.