Rebuilding Process For The Digital Age
Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital.
Our Main Mission:
Designing Better Digital Experience for Customers & Employees
Business
Process Design
Discover, Analyze and Redesign
Business
Process Automation
Go Digital with RPA Powered Digistaff
Business
Integration & API
Integrate, Transform and Embed
Business
Monitor / Control
Measure, Understand and Take Action
Our End-To-End Approach
Business Experience Design
Business Design is a process-driven, model-driven approach to build an enterprise-wide understanding of an organization within its particular market and environment, ambidextrously - holding both ‘customer’ and the 'business’ values in tension.
Business Process Automation
Improve operational efficiency to drive down costs and reduce end-to-end process cycle time. The smart automation of business processes provides opportunities for redesigning processes to cater for increasing stakeholder expectations and service.
Business Integration & API
Build cost-effective, flexible, robust, and modern integrations between independent applications and systems that enable a single coherent view of data across the organization.
Business Monitoring / Controlling
The Monitoring and Controlling oversees all the process and metrics necessary to ensure that the approved and authorized Business is within scope, on time, and on a budget so that the business operations and strategy proceeds with minimal risk and complying regulations.
Outcomes We Deliver
Improved Resilient Business
Create revenue resilience, reduce your costs, increase your efficiency and compliance, eliminate problems, and embrace your customers.
Better Business Efficiency
Intelligently architected process automation using RPA, IPA or Hyperautomation to kickstart or scale up your automation effort.
Connected, Scalable Enterprise
A blueprint from the enterprise, solution, and design perspective that guides the right design, governance and delivery structures to enable cost-effective integration implementation and better API / ESB connectivity platforms.
Scaled To Fit Platform
Digital platforms and agile, scalable applications that enable breakthrough customer experiences - leveraging the latest in innovative technologies.
Digital Customer Experience
We can design a strategy for DCX which is the sum total of all the online interactions a customer has with your brand. It may start with your company website but could also include mobile apps, chat bots, social media, and any other channels where the touchpoint is virtual.
Digital Employee Experience
We can increase the quality of users' interactions with the workplace technology they need to do their jobs and looks at how system performance and usage impact productivity with Digital Employee Experience (DEX).
Integrated Digital Experience
We design architecture and digital strategy to develop the integration of digital technology across areas of businesses We help company to have greater focus on emerging technologies such as cloud computing, big data analytics, and machine learning.
Forming a value - driven organization.
Organizations can maximize and accelerate the impact of their digital transformation strategy by driving user adoption of digital assets.
We can design experience with QBitra HYPE, BOT, RPA and RUN compenents within the Qbitra platform for the Employee or external customer side processes.Some Experiences We Design:
Meet Our Digital Asistant SUSAN for Customer Services
The entire idea of running a business revolves around caring for the customer.
By integrating RPA applications in customer service, enterprises can automate several routine tasks that are time-consuming and labor-intensive
MEET our Digital Asistant TERESA for Human Resources
Human Resource processes as we know, operate on high volume data and repetitive standards. It also frees the staff from ordinarily processing activities and helps them to focus on important tasks such as building employee's relations and resolving personnel issues.
MEET our Digital Asistant MIKE for IT Services
Our Solution can handle a wide range of IT operations automatically and accelerate IT processes with fewer errors. IT process automation tools work as an action-reaction system. For that, IT departments need to plan predefined events that will trigger ITPA tools while setting them up.
We can help!
Get in touch with Processera. One of our amazing team members will reach out to you to talk through your challenges and needs.
Contact Us
Our Partners
We provide our customers with value-added services supported by world class people, tools and tested methods.
Our affiliated partners share this commitment and provide specialist support that enables us to deliver successful projects.
Some of Our Customers
What is ProcessEra?
ProcessEra s delivery approach offers a connected view of the enterprise to drive the relationships between your strategy, processes, and systems. Please check our solutions regarding each process improvement step.