The  ISO 9001:2015 standard has a very specific quality policy requirement. Item 5.2 of this standard sets forth mandates for what needs to be contained in this document, starting with structure, role...

The current crisis that we are going through has required that all of society find solutions to continue their activities in this new reality that include social distancing, travel restrictions and ot...

Guaranteeing fluid communication between employees and different departments is fundamental to companies. They gain more agility in conducting business and in decision-making. If this interaction more...

Liasa  automated its Document Management processes with a solution by  SoftExpert , a provider of software and services for automation and improvement of business processes, regulatory compliance a...

Document management is the process in which information is created, shared, organized and stored in an efficient and appropriate manner. Knowing how to create a document management system is essential...

For many companies, managing different management systems can be a headache. Especially when there are distinct computerized tools to do this. Inova Biotecnologia shows how integrating tools can help ...

To achieve operational excellence, it is necessary to discover and structure best practices according to the context of your organization. Customer Focus, Leadership, People Engagement, Process Approa...

Solution allows the company to comply with ISO 9001 certification requirements and optimize the work of employees./ Randon Consórcios   is part of the service branch of Empresas Randon, one of the l...

When faced with a problem, it is very common to try solving it by looking at its symptoms. It’s human instinct. However, this kind of approach has an incomplete or temporary effect. Without addressing...

Case Management. Like most people new to this topic, you probably have a lot of questions: What exactly is Case Management? How is a case different from a workflow or business process? Are case manage...

The advantages of Robotic Process Automation (RPA) cannot be ignored and its use in various industries is directly related to the intelligent use of resources. RPA frees human employees from repetitiv...

The process simulating resource in SE Suite has been entirely rebuilt. Now you can create a number of scenarios very intuitively. The new interface centralizes all the simulation parameters, easily de...