*1. Omnichannel customer experience: A non-negotiable expectation*** Today’s customers are likely to have multiple touchpoints to contact a business and expect their customer journey between each touc...

The world is increasingly interconnected, making it more necessary for clients, suppliers and business partners to interact in an integrated manner. To meet this demand, SoftExpert is evolving the por...

Every company is full of processes and for its activities to flow effectively, it is necessary to understand the interrelationship between them, identifying possible gaps in the internal structure. Th...

During audits or inspections, auditors have to quickly take notes that will later be essential to their report, right? And each auditor has their own preferences, especially when it comes to audits do...

S tarting now, you can organize your activities in SoftExpert Kanban from a new perspective. As of the launch of version 2.1.3, this component now supports the  Scrum framework [1] . This is an option...

Starting with the  SoftExpert Suite version 2.1.5 , users of the Risk component can store population data and extract samples, using sampling methods, for use in control tests and audits. Automated co...

We don’t like to generalize, but for the sake of this blog post, we’re going to divide everyone in the world into two distinct groups: Those who monitor IT user activity . These people know the facts...

Aporte Nutricional [1]  increased the productivity of its operations with technology by  SoftExpert [2] , a provider of software and services for automation and improvement of business processes, r...

Adami SA , with business units in the Chemical-Mechanical Paste, Forestry, Timber, Paper, Packaging and Electrical Energy sectors, improved the reliability of its data, and the speed and standardizat...

“Today we have a greater degree of reliability and availability of information with the use of SE Suite, which has proven to be very important in the maintenance of our Quality Management System.”/ T...

As many managers are currently discovering, managing remote workers requires a significantly different approach to managing teams under one office roof. Aside from trying to humanize video calls and k...

Enterprises continue to face rising challenges when it comes to quickly and accurately processing content such as documents, forms, images, and email communications. It can require an enormous amount ...