If you do a Google search for “workforce analytics”, you will be served up primarily HR-related topics. Why is that? The term “workforce analytics” is often used by many HR-specific entities and organ...

Ramiz Khan [1] For many of us, working from home has become a new way of life. Entire industries have shifted to working remotely, relying on home internet connections and video conferencing to get...

Ramiz Khan Healthcare organizations are tasked with the heavy responsibility of saving lives and maintaining the good health of a community. Adding more weight to the shoulders of healthcare organi...

If You Can’t Measure It, You Can’t Improve It. Gone are the days of blind guesswork. Fully understand your end-to-end “as-is” process and discover valuable business insights to help to justify and imp...

Process Analytics is a specialized branch of business intelligence. It utilizes the same data as most other types of analytics however it views them as the traces of business processes. It connects mu...

Artificial Intelligence (AI) and machine learning have gained significant momentum over the past few years; businesses from all industries continue to embrace the technology at rapid rates, adoption s...

The modern workplace is more efficient than ever before with powerful applications making optimal use of an employee’s professional time.  User Activity Monitoring software [1]  is the next leap in op...

You might rely on Business Intelligence systems for monitoring operations and performance, but when metrics fall outside the optimal range, how do you identify the cause? How do you tell exactly which...

Despite growing concerns that robots will replace workers and eliminate jobs, there are many ways in which the new digital workforce can substantially enhance jobs and positively transform the modern ...

Enterprises today are moving fast in their digital transformation journey, but all have the significant challenge of unlocking key information inside their business documents such as invoices, orders,...

Process Intelligence critical for business continuity and customer engagement as the COVID-19 pandemic rewrites the rules for the Financial Services organizations/ The financial services industry is f...

ActivTrak [1] In the shift toward what looks like a more  permanent remote workforce , companies also need to shift their remote work strategies from one of reacting to a crisis to one of supportin...