Introduction** Predicting technology trends and disruptions is a difficult task, but is of significant importance to business leaders and stakeholders to improve their processes, increase customer sa...

Business is based on trade offs.  Digital solutions  provide ease of doing business to corporations since they accelerate the flow of information. On the other hand, they provide new opportunities for...

Accenture’s  report [1]  demonstrated that the number of cyberattacks rose 30% in 2021. So far, 2022 does not seem  promising  in terms of cybersecurity concerns. Following the Russian-Ukrainian war, ...

The decision is final: your business has begun an intentional journey toward digital transformation. The next crucial step is adopting a digital workplace, but this can seem vague. What does a digital...

In the race to digital transformation, robotic process automation (RPA) is often touted as a quick and effective way to optimize key business processes and extend the life of legacy systems. Process a...

No two digital transformations will look the same. However, many share common outcomes that target popular customer desires and expectations. Here are four common elements of digital transformation st...

With constant pressure to increase efficiencies and reduce costs, many organisations are turning to robotic process automation (RPA) as a solution. According to Gartner [1] , spending on RPA technolog...

* General Processes* ** *1- Process optimization:*  Companies can used process mining for faster and more accurate analysis of their processes. The event logs can infer performance metrics and, they c...

Task mining is a complementary technology to process mining. It enables organizations to discover, understand, and analyze the tasks users perform in a company. It does this by monitoring the actions ...

According to an EY study from 2019,  50% of RPA projects fail  to meet their objectives. One of the biggest reasons RPA projects “fail” is the level of RPA maintenance and support needed for in-produc...

The potential for  Robotic Process Automation (RPA)  to eliminate mundane, repetitive tasks so enterprise talent can focus on higher-value deliverables is undeniable. As is the benefit of making those...

Once companies have successfully implemented RPA and automated a handful of processes, they realize that to achieve the full benefit and ROI of automation, they need to  achieve RPA at scale . When we...