IT Process Automation

Orchestration and integration of tools, people and processes through automated workflows.

NEW ERA in IT PROCESS AUTOMATION

by QBITRA HYPER AUTOMATION

Cut IT operations costs up to 40%

Reduce MTTR up to 98%

Eliminate the need for L1

Reduce escalation to L2
up to 80%

What are the main IT process automation use cases?

IT process automation tools can handle a wide range of IT operations automatically and accelerate IT processes with fewer errors. Here are some of the IT process automation use cases:

Managing service requests automatically
Automating routine IT tasks
Automating asset management
Automating IT-related onboarding and offboarding tasks
Managing IT security and compliance
Digitizing process and supporting digital transformation
... more

What are the main benefits of IT Process Automation?

The main benefits of IT process automation include:

Cost savings
Increased productivity
Reduced errors
Faster response to system problems
Improved and simplified user experience
Compliance benefits

How does IT process automation work?

IT process automation tools work as an action-reaction system. For that, IT departments need to plan predefined events that will trigger ITPA tools while setting them up. These events can be:

Routine events like daily checks and upgrade controls
Frequent technical issues asbugs and system errors
Specific workflows like forwarding several issues to service desks

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