ISO 10015

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The Challenge

Business environment becomes more and more competitive every day. In order to remain in the market, organizations invest in technology, change processes and create new products, while employees must adapt to these changes just as fast as they are implemented. To meet these challenges, companies must look for ways to empower and foster learning, ensuring that it is aligned to the company goals, objectives and strategies.

The role of ISO 10015 is to provide guidance that can help an organization to identify and analyse training needs, design and plan the training, provide resources for the training, evaluate training outcomes, and monitor and improve the training process in order to achieve its objectives. ISO 10015 emphasizes the contribution of training to continual improvement and is intended to help organizations make their training a more effective and efficient investment.

ISO 10015 Solution

SoftExpert offers the most advanced and comprehensive software solution for competence and training management, that meets the demanding needs of various global regulations.  SoftExpert Excellence Suite  helps companies to comply with ISO 10015, while lowering the costs, maximizing success, increasing productivity and reducing risks.

The SoftExpert solution enables organizations to easily meet ISO 10015 requirements, providing resources to manage competences, trainings, schedules, action plans, indicators, processes and others, boosting organizational efficiency, reducing rework and waste. With online collaboration capabilities, the organization and managers can communicate and be updated about the compliance initiatives, involving more users, teams, offices and business units with a systematic and unified approach to obtain excellence in competence and training management.


Employee profile

Employee profile

Competence assessment

Competence assessment

Training needs analysis

Training needs analysis

Training effectiveness

Training effectiveness

Main Benefits

  • The standard provides guidance on training technology and organizational learning, and focuses specifically on the business needs.

  • Companies that already use ISO 9001 quality management systems will be able to easily understand and implement ISO 10015.

  • ISO 10015 is process-based standard, making it simple and practical.

  • Organizations that have not implemented ISO 9001 can also use ISO 10015 to increase the efficiency and effectiveness of their HR.

  • The standard connects training to day-to-day operational needs and strategic objectives.

  • It translates training investment into productivity gains and performance.

  • It also contributes to the retention of key talents and their career development.

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